Insulating Materials and Insulation Boards Specialists

We supply a range of thermal, acoustic and fire protection insulating materials and boards across the UK and the EEC. We cater for trade, private and DIY customers.

We provide high quality, BBA Certified, products at competitive prices from a range of recognized manufacturers in the industry including Celotex, Kingspan and Rockwool.

In order to make your online shopping experience fast, easy and secure, we can provide you with product expertise on our range of insulating materials and insulating boards, and excellent customer service. You do not have to be a registered business to open an account online today.

We can also help you with any technical questions about our insulating materials and insulating boards and also U–value calculations to Building Regulations compliance. To do this we stay up to date with the latest trends regarding building insulation including product technical data and methods of installation.

Delivery

Delivery is free of charge on orders over £300 inc.VAT within the UK (mainland) and usually takes 2 working days from placing an order. UK orders under £300 are charged at £30 inc.VAT. We do not deliver on weekends and bank holidays. If next day delivery is required, please give us a call before placing an order online; we will always check the availability of the product and call you back with an answer.

International deliveries usually take 10-15 working days and are charged at different rates depending on the country of destination and size of the order.

We will always e-mail you to confirm delivery date after your order has been placed. If your building site has a restricted access or if you require later delivery date, please tell us about it in a Comment Box during checkout so we can be sure we have allocated the right delivery vehicle in the right time slot.

We reserve the right to offer substitute products (same type of insulation with the same performance and quality from another manufacturer when ordered goods are out of stock or to speed up delivery).

We will always contact you before sending an alternative product. If the alternative product is cheaper we will refund the difference in price.

Returns

We guarantee hassle-free 365 days return policy. If your items are delivered to you damaged or faulty for any reason, we will replace the damaged items free of charge. Over-ordered products that require collection will need to be arranged by calling our number 02033978908 and will be subject to a restocking charge.

Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a refund on receipt. Alternatively, if preferred, we will exchange the item.